Licensed Nursing Assistant (LNA)
Bradford, Vermont | Full-Time
We are seeking a compassionate, dependable, and team-oriented Licensed Nursing Assistant (LNA) or Medical Assistant to join our Bradford, Vermont clinical team. The ideal candidate enjoys working with children and families, has strong communication and organizational skills, and is comfortable balancing direct patient care with the day-to-day needs of a busy pediatric practice.
Position Summary
The LNA/Medical Assistant plays an important role in supporting our providers and ensuring patients and families receive efficient, welcoming, and high-quality care.
This position includes both clinical and administrative responsibilities, including preparing patients for visits, assisting providers throughout the day, supporting immunizations and laboratory services, responding to patient and family needs, and following through on care coordination tasks.
The successful candidate will be someone who is able to prioritize tasks, communicate effectively, work independently when appropriate, and collaborate closely with providers and other members of the clinical and administrative team.
Schedule
Full-Time Position
Monday through Friday
8:15 AM – 5:15 PM
Bradford, Vermont
Schedule may include occasional Saturday morning coverage based on practice needs.
Responsibilities
- Room patients and prepare them for scheduled visits
- Obtain and accurately document vital signs, measurements and other appropriate clinical information
- Prepare exam rooms before patient visits and clean rooms between patients
- Maintain appropriate exam room supplies and notify appropriate staff when clinical supplies need to be reordered
- Assist providers with patient care and clinical procedures as appropriate
- Prepare and administer vaccines within applicable training and certification
- Maintain appropriate vaccine storage, handling, documentation, and inventory procedures
- Prepare laboratory specimens for processing and shipment
- Perform or assist with point-of-care testing as trained and permitted
- Assist with incoming patient and family telephone calls, including gathering appropriate information, documenting messages, and directing clinical concerns to the appropriate provider
- Follow up on provider requests and care coordination tasks for patients and families
- Assist with referrals, laboratory orders, imaging orders, and other follow-up needs
- Communicate with pharmacies, specialists, hospitals, schools, and other healthcare organizations as appropriate
- Assist with patient check-in and check-out when needed
- Support providers in maintaining an efficient patient flow throughout the clinic
- Maintain accurate, complete, and timely documentation in the electronic health record
- Protect patient confidentiality and comply with HIPAA and all applicable practice policies
- Assist with maintaining a clean, organized, safe, and welcoming clinical environment
- Work collaboratively with providers, clinical staff, and administrative staff to support continuity and quality of patient care
- Participate in staff meetings, training, and practice quality-improvement initiatives
- Perform additional clinical and administrative duties as needed to support the daily operations of the practice
Qualifications Required
- Current Vermont LNA license or Medical Assistant training/certification or equivalent clinical experience
- Current BLS/CPR certification or willingness to obtain
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational skills
- Ability to appropriately prioritize multiple tasks in a busy clinical environment
- Ability to communicate professionally and compassionately with children, adolescents, parents, and caregivers
- Ability to work both independently and collaboratively as part of a healthcare team
- Comfortable using electronic health records and learning new technology
- Commitment to maintaining patient confidentiality and professional standards
- Dependable, punctual, and able to maintain consistent attendance
Preferred
- Previous experience in pediatrics, primary care, family medicine, or another outpatient clinical setting
- Previous experience administering immunizations
- Experience obtaining pediatric vital signs and measurements
- Experience with specimen collection, point-of-care testing, and laboratory preparation
- Experience with electronic health records
- Strong customer service skills
- Interest in developing long-term relationships with patients and families
- Desire to work in a community-focused, independent pediatric practice
What We’re Looking For
Because this position involves frequent interaction with patients, families, and providers, we are looking for someone who is friendly, professional, organized, and comfortable taking initiative.
Pediatric primary care can be fast-paced, and priorities can change throughout the day. A successful candidate will be able to move between rooming patients, supporting providers, answering calls, preparing vaccines and specimens, completing follow-up tasks, and helping coworkers while maintaining attention to detail and a positive experience for our families.
Why Join Upper Valley Pediatrics?
At Upper Valley Pediatrics, you’ll have the opportunity to:
- Work in an independent pediatric practice where staff members are an important part of the care team
- Build long-term relationships with children and families in our community
- Work closely with physicians, nurse practitioners, and experienced clinical and administrative staff
- Develop a broad range of pediatric clinical and administrative skills
- Be part of a supportive, collaborative team
- Make a meaningful contribution to the daily care and experience of our patients and families
Upper Valley Pediatrics is committed to providing exceptional pediatric care while maintaining a supportive workplace where employees can build lasting relationships with patients, families, colleagues, and the communities we serve.
To Apply
Please submit your resume to kelsey@uvp.pcc.com